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We’re committed to keeping your information safe and secure. Find out below why we need it and how we use it. This policy explains how we handle and use your personal information and your rights in relation to that information. Here at Lit Scents, we need your personal information to fulfill your order.

GENERAL

We will never release your information to third parties for the purpose of marketing or communications without your prior consent. 

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But why do we need your information and how do we use it? We rely on a number of legal bases to collect, use, and share your information, including:

1. To provide our services, including fulfilling your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time.

2. To comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

3. We share information with trusted third parties. For instance, service providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

4. Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

5. We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy.

PAYMENT

All payments are securely processed through PayPal. For more information, you can read PayPal’s privacy policy here.

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